What led you to take this route to a degree?
I decided to undertake this apprenticeship as it provides a university education experience that is complimentary to my career. It focuses on academic study that is actually relevant and applicable to the learner’s day job. By having a qualification from Coventry University I also strongly believe that the quality of my future career prospects will be greatly improved”.
And have your expectations been met?
Yes, absolutely – the course content and delivery has been exceptional. I have been able to study how various academic concepts have been applied in other industries outside of my own, allowing me to bring some different best practices and ways of thinking into my day to day work. I have also developed my critical analysis techniques and learned important time management skills through balancing full time work with study.”
How do you think your apprenticeship has benefitted your employer?
Throughout the process my knowledge and understanding of the wider business has grown significantly, enabling me to add more value to my current role. More specifically during my final business project, and studies into customer quality, I led the creation and distribution of a customer satisfaction survey. This new tool has captured tangible feedback from a vast number of our key customer accounts, and will be used to tactically improve the service that we offer them – potentially leading to increased retention rates and market share”.
Find out more about the benefits of Business Apprenticeships at Coventry University below: